Privacy Policy

1. Introduction

Welcome to ApexDrive ("we," "our," or "us"), operated by Shivonix Technologies (OPC) Private Limited. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("ApexDrive" or "App").

2. Information We Collect

2.1 Personal Information You Provide

When you register and use ApexDrive, we collect:

• Account Information: Mobile number (for OTP verification), name, gender, profile photo
• Registration Data: Driving school applications, batch preferences, vehicle type selection
• Vehicle Information: Vehicle registration number, make, model, fuel type, purchase date (when you use My Garage feature)
• Financial Data: Vehicle expense records you choose to enter (fuel, service, insurance)

2.2 Information Collected Automatically

2.3 Permissions We Request

• Camera: To scan QR codes for attendance marking
• Location: To track driving practice routes (only during active sessions)
• Phone State: For OTP auto-read functionality
• Storage: To save and share certificates/invoices

3. How We Use Your Information

We use your data for the following purposes:

1. Account Management: Create and maintain your account, verify identity via OTP
2. Service Delivery: Connect you with driving schools, process registrations, track attendance
3. Learning Analytics: Generate progress reports, attendance history, route maps
4. Communication: Send notifications about class schedules, batch changes, and school announcements
5. Vehicle Management: Help you track vehicle expenses and service reminders
6. App Improvement: Analyze usage patterns to enhance features
7. Legal Compliance: Comply with applicable laws and regulations

4. Data Sharing

4.1 With Driving Schools

When you apply to a driving school, we share:

• Your name and contact number
• Registration preferences (vehicle type, services, batch)
• Attendance records and progress data

4.2 Third-Party Service Providers

• AWS (Amazon Web Services): Cloud hosting and data storage
• MSG91/AWS SNS: SMS OTP delivery
• Google Maps: Location services for route tracking
• Razorpay: Payment processing (for school subscription features)

4.3 We Do NOT

• Sell your personal data to third parties
• Share your data for marketing purposes without consent
• Use your location data when the app is in background (except during active attendance sessions)

5. Data Security

We implement industry-standard security measures:

• Encryption: All data transmitted using TLS/SSL encryption
• Secure Storage: Data stored in AWS with encryption at rest
• Access Control: Limited employee access on a need-to-know basis
• Regular Audits: Periodic security assessments and vulnerability testing

6. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information via Profile settings
• Deletion: Request deletion of your account and associated data
• Withdraw Consent: Revoke location permissions anytime via device settings
• Data Portability: Request your data in a machine-readable format

7. Data Retention

• Active Accounts: Data retained as long as your account is active
• Inactive Accounts: Accounts inactive for 24 months may be deleted after notice
• Post-Deletion: Backups purged within 90 days of account deletion
• Legal Requirements: Some data may be retained longer if required by law

8. Children's Privacy

ApexDrive is intended for users aged 16 and above. We do not knowingly collect data from children under 16. If you believe a child has provided us personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through:

• In-app notifications
• Email (if provided)
• Updated "Last Modified" date on this page

10. Contact Us

For privacy-related questions or concerns:

Shivonix Technologies (OPC) Private Limited

Email: admin@shivonix.com

Phone: +91 7719066290

Website: apexdrive.shivonix.com